The company adhere to the "market-oriented, customer-centric" business philosophy in the pre-sale, sale and after-sales process, strict requirements on themselves, to provide customers with quality products and services, to achieve customer satisfaction.

The company set up a customer service center to provide customers with timely hotline service, enthusiasm and meticulous to answer customers' questions.

After receiving a customer's complaint, the company records the customer's complaint in detail in the customer complaint book, and then transfer the relevant departments to deal with, to ensure that the treatment results are quickly given, to give a satisfactory reply to the customer.

According to the "Customer Classification Table", the Marketing Department regularly conducts sample surveys on customer satisfaction, either in person or through telephone interviews, or sends out "Customer Satisfaction Survey Form" by letter, E-mail or fax.